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SHIPPING AND DELIVERY POLICY
All Items will be shipped to customers only within the U.S.A. within 3 business days from time of paid order (unless it's a custom order or out of stock or pre-order item) and sent regular ground, first class or priorty depending on type of service selected.
This is dependant on the amount spent and the type of product ordered. You can elect for priority, overnight and second day air for an additional fee. WSK Alliance LLC/SolarGeni chooses the type or company and mail carrier to use, including but not specific USPS, UPS or FED-EX. Once your order is shipped items will be delivered within the time frame specified during checkout based upon the shipping method chosen during checkout. These times are merely a guide and we offer no guarantee unless otherwise posted. Once an item has been shipped you will receive an email confirmation with an order tracking number and information on how to track your order. As long as you have a SolarGeni account you can always login and check your order status.
SolarGeni is not responsible for damaged packages due to the mail system or companies. You agree that at the time of purchase that any product/s that arrives damaged, or punctured is not the fault of SolarGeni and you agree to hold SolarGeni/WSK Alliance LLC harmless of any of the above issues.
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